FAQs

Frequently asked questions

Explore answers to frequently asked questions about Nova Future Summit 2026.

How to join as a delegate

Is Nova Future Summit invitation only and who can attend?

Yes, Nova Future Summit is an invite-only, gathering of influential decision makers from across global technology, communications, investment, policy and regulation.

How can I request an invitation?

You can apply through the website. The team will review submissions and issue invitations to selected individuals.  

Please note that invitations are non-transferable and valid only for the individual named on the invite. 

How many delegates can attend from one company?

Delegate numbers are controlled through the invitation process. If multiple representatives from your organization would like to attend, please apply for each individual and the Nova team will confirm availability.  

Please note that invitations are non-transferable and valid only for the individual named on the invite. 

Delegate Pass

Do I need a pass to attend?

Yes. Attendance at Nova Future Summit is by invitation only, and all invited delegates must complete registration before arriving at the venue. Once your registration is confirmed, your Delegate Pass will be issued, providing access to the Summit, including two nights’ accommodation at the host venue, the Meritage Resort & Spa. 

How much does a Delegate Pass cost and what are the benefits?

The standard Delegate Pass is $11,000—payable during registration. This includes the following benefits: 

  • Full access to the CEO Keynote Salons, Keynote Discussions and Boardroom sessions  
  • Two nights' accommodation* at the Meritage Resort & Spa — September  28 and 29  
  • Sunset reception and dinner — September 28  
  • Gala reception and dinner — September 29 
  • Breakfast, lunch and refreshments — September  29–30      

*Only valid while rooms are available, so please book early to secure your room. If you require additional nights, you can access a special rate through this booking link   

Can I bring an assistant or security to attend the summit?

f you are traveling with support staff, please let the Nova team know in advance. Separate badges can be issued, however, they will not have access to the event spaces and are not eligible for the delegate accommodation or dining package. 

Who should I contact to arrange support staff access, protocol, or VIP security support?

Please contact the Nova team at registration@novasummit.com with the Name, Job Title and Email Address for each person  

Registration

How do I register and pay for my pass?

Once you have been selected for the invitation shortlist, you will receive an invitation email. To register, please use the personalized link in your invitation email or visit the Nova Future Summit registration website – using your unique invitee code.  

Can I register onsite?

If your registration is incomplete when you arrive, you will need to finish it on your mobile device using your own mobile data. For the best experience, please register in advance of your arrival. 

Is there a registration deadline?

The registration system remains open throughout the event so that delegates who have been invited but not yet registered can complete their registration.  

I am having problems completing my registration, what can I do?

If you have any issues during your registration, you can contact us either via registration@novasummit.com or via a WhatsApp link on our registration website.  

I have problems with my registration code, what can I do?

If you have issues with your registration code, please contact registration@novasummit.com. 

Can I register for more than one person?

No, you can only register for your own pass using the personal code you have been given.  If you know other people who are interested in attending, please direct them to www.novasummit.com where they can enter the invitation process. 

Is there a minimum age to attend Nova Future Summit?

Yes, you need to be 18 or over to attend.  

How can I register myself as a speaker?

If you have been confirmed as a speaker, you will be contacted directly by the speaker management team with instructions on how to register. 

Visa information

You are responsible for your own visa requirements. If you require a visa support letter, please request one via the registration system after you have completed your registration. 

For further details regarding entry into the United States, please check requirements here 

When can I apply for my visa support letter?

You can request a supporting invitation letter through your registration account, after your registration is fully completed and any payment is complete. 

GSMA Ltd. LLC is a US-based organization, and its GSMA Group affiliates are UK, EU and Switzerland based organizations. Accordingly, GSMA Ltd. LLC must comply with all applicable US, UK, EU and Swiss trade sanctions. Those trade sanctions prohibit GSMA Ltd. LLC from issuing a visa invitation letter to delegates from Cuba, Iran and North Korea, as is also the case for delegates who have been designated as sanctioned persons by the US, UK, EU and/or Swiss authorities.  

Please note that regardless of your personal visa invitation, you will not be permitted to access GSMA Ltd. LLC events if you (individually) or the company you represent is subject to US, UK, EU and/or Swiss trade sanctions.  

If you are unsure whether trade sanctions apply to you or your organization, please contact us at riskandcompliance@gsma.com  

How do I request a visa support letter?

To request your visa support letter, please log back into your registration account, go to ‘Apply for a Visa Letter’ and complete the ‘Passport Information’ section. 

Your visa support letter will be sent to your main email account as a PDF attachment—only once you have completed your registration, settled any outstanding payment and had your ID validated. 

Important: 

  • Visa support letter requests are processed within 24 hours following full completion of your registration 
  • Your visa support letter will only be issued for the period of the event and for entry into the USA. No other date requests or countries will be supported 
  • Please check the full requirements for a visa application, allowing plenty of time to provide the necessary documentation from the institution the application is being processed through 
  • Information provided and visa issuance is beyond GSMA’s control. GSMA is not liable for visa processing and issuance / outcome 
  • We can provide assistance with visa support letters to registered attendees only 
  • The above terms apply to both attendees and exhibitors 
  • Please refer to our Terms & Conditions for cancellation conditions. There is a no refund policy in place. GSMA will not refund registration fees in cases of the applicant’s failure to obtain a visa 

I have made a mistake on my visa support letter—how can I fix it?

If you realise that you have made a mistake on your visa support letter, you can request an updated letter via your registration account in the ‘Visa Applied’ section on the right-hand side. 

Click on the ‘Change Visa Letter’ button and amend your details. A new letter will be sent to you. You can only amend your letter once, after that, please email: registration@novasummit.com for assistance. 

Registration account

How can I recover my password?

If you have forgotten your password, you can reset it by visiting the registration website, clicking on the ‘Sign In’ button and then the ‘Forgot Password’ link. You will be offered a choice of receiving a reset link via email or SMS. 

Please check your junk / spam folders for the email if you did not receive it.

How can I unlock my account?

To unlock your account please contact: registration@novasummit.com

Why am I not receiving communications?

If you are not receiving emails, please check your spam or junk folder first. You may also need to ask your company’s IT team to allow emails from registration@novasummit.com. 

Can a fake email address be used for attendee registration?

No, a valid email address is required to register. If you do not use a valid address, you will not receive any invitations, confirmation of your registration, visa support letters, password recovery and other important registration emails. 

If you wish to manage other emails that the GSMA may send to you, please access the Email Preference Centre to manage your opt-in choices.

How can I add an alternative email address to my registration?

You can opt to add an additional email address during the registration process, or you can log back into your registration account and update your Contact Information. 

You will receive copies of your registration emails (except password reset or a visa support letter) to this additional address.

How can I change my contact information?

If any of your information has changed, just log back into your account and edit your Contact Information. Please note, you will not be able to change your email address. Please contact registration@novasummit.com for assistance.

How can I stop receiving GSMA emails?

You can unsubscribe from GSMA emails here. You will still receive all emails relating to your registration.

Payments, refunds and cancellations

What credit cards do you accept?

We accept payment by American Express, MasterCard, or Visa. 

Note: Visa debit cards may not be accepted outside of the country of origin and / or your bank may decline large transaction amounts. For more information, contact your bank directly before attempting payment.

What currencies do you accept?

Payments are accepted in US dollars only.

Can I pay by wire / bank transfer?

If your purchase is greater than $5,000, you will have the option to make payment by wire transfer.  

The deadline for making this type of payment is 14 September 2026. As there are no onsite facilities, payment must be made prior to this date. Registrations made after this date must be paid for by credit card.

How can I change my invoice data?

Please email registration@novasummit.com specifying precisely what details would you like to change and how would you like them to appear on the invoice. Once received, we will proceed with the modification as soon as possible.

Can I cancel my pass?

No, all sales are final. Cancellations or ‘no shows’ will be liable for the full registration fee. Cancellation of travel and hotel reservations are the responsibility of the registrant. Please consult the Nova Future Summit Terms and Conditions for full details.

I can no longer attend the event—can I substitute my pass?

If you are no longer able to attend and want to give your pass to a colleague, you have two options: 

  • If you received your pass from an Exhibitor, Partner, Sponsor or GSMA, please contact them to let them know you will be unable to attend. 
  • Attendees who have purchased their passes can use the Substitution function in their accounts to give their pass to someone else (though you will still be liable for the full cost). Log in to your registration account and look for the option 'Request to Substitute My Pass' on the top right-hand side of the page. 

Event badge

Will you provide an event badge?

Yes, you will be given your badge at the hotel. 

What happens if lose my badge?

Please visit the registration support desk at the rear of the hotel reception area for assistance. 

Networking

What is Enhanced Networking?

GSMA offers a curated networking service which proactively facilitates introductions between like-minded event attendees. If you opt-in to Enhanced Networking, we may use your professional profile to match you with an organization who has expressed an interest in meeting people like you. If your profile matches their areas of interest, we will ask if you would like to be introduced to them. If you say yes, we will facilitate the introduction. If you say no, an introduction will not take place, and your personal details will not be shared with the organization.

How do I opt in or opt out to Enhanced Networking?

You can choose to opt in to Enhanced Networking when registering 

To opt out of Enhanced Networking, log in to your registration account and update your preferences there. 

Once you opt out, your profile will no longer be visible, and you will not be included in introductions or networking features. 

What happens if I decline an invitation to connect?

If you do not wish to meet an organization, we will not share your details with them and no introduction will be made. They will not know that you declined their invitation. 

Data Privacy

Where can I find information on how you manage my data?

Please review our Privacy Notice at https://www.novasummit.com/legal/privacy-notice

Accommodation

How do I book my hotel room?

Your paid delegate pass includes two nights’ accommodation at the Meritage Resort & Spa*. You can provide your accommodation requirements via your registration account, and your hotel confirmation number will be sent to you in September.

Need extra nights? You can book directly with the hotel via this booking link, which includes discounted rates for Nova Future Summit delegates.

*The accommodation offer is only valid while rooms are available, so please book early to secure your room.

Do I need to stay at the Meritage Resort & Spa to attend the summit?

No. The summit takes place at the Meritage Resort & Spa and two nights’ accommodation is included in your paid delegate pass, but you’re welcome to find your own accommodation. If you choose to stay elsewhere, you will need to cover that cost. 

Is there a preferred hotel booking link, or a special delegate rate?

Yes. We have secured discounted rates at the Meritage Resort & Spa for delegates. If you require additional nights or accommodation for support staff, you can book directly with the hotel via this link.

Can I extend my stay before or after the event? 

Yes. If you require additional nights before or after the event, you can book directly with the hotel via this link.  

What is the deadline for booking accommodation at the delegate rate?

There is no specific deadline for booking rooms at the Meritage Resort & Spa as long as there is availability. Please use the link here to book rooms at our special rate directly with the hotel. 

Can my assistant or security team stay at the same hotel?

Yes, subject to availability. If you require a hotel room for your support staff, you can use the link here to book rooms at our special rate directly with the hotel.  To take advantage of the discounted rate, we recommend booking before Friday 09/11, as the discounted rate may no longer apply after this date.

What is the hotel check-in and check-out time?

The hotel check-in begins at 4pm and check-out is at 11am. 

What is the Meritage Resort & Spa cancellation policy?

Cancellation policies for any additional nights booked, as well as rooms reserved for your support staff, will depend on the rate selected during the booking process. Generally, reservations must be canceled at least 72 hours prior to your arrival date to avoid a charge of one night’s room rate plus tax. Please refer to your confirmation letter, as additional policies and restrictions may apply. 

What is required at check-in at the Meritage Resort & Spa?

Guests must present a government-issued photo ID or passport, along with a valid credit card, at check-in. The credit card will be authorized for any additional nights added to the reservation and incidentals. An additional hold for incidentals will be placed and released upon check-out if unused. 

Please refer to The Meritage Resort and Spa for more details and full check-in policies. Link here.  

Does the Meritage Resort & Spa offer ADA-accessible rooms?

Yes, they have ADA-accessible and hearing-accessible rooms available. For nights included in your pass, please contact the Nova team directly at registration@novasummit.com to arrange this 

For any additional nights, please arrange these directly with the hotel or select an accessible room type when completing your booking. 

Traveling to and from the summit

Which airport is best for traveling to Nova Future Summit, and how much time should I allow for travel (especially during peak times)?

  The resort is within easy driving distance of three major airports: 

  • San Francisco International Airport (SFO) — 56 miles (approximately 60–90 minutes non-peak; allow up to 2–3 hours during peak traffic) 
  • Oakland International Airport (OAK) — 59 miles (approximately 60–90 minutes non-peak; allow up to 2–3 hours during peak traffic) 
  • Sacramento International Airport (SMF) — 60 miles (approximately 60–90 minutes non-peak; ~1.5–2 hours during peak traffic) 

The venue is also close to regional airports: 

  • Napa County Airport (APC) — 4 miles (about 10 minutes by car; primarily private and charter aircraft) 
  • Charles M. Schulz–Sonoma County Airport (STS) — 40 miles (about 45–50 minutes by car; closest regional option with commercial service, including Alaska, American, and Southwest) 

The resort is located approximately 4.3 miles south of downtown Napa (around a 10-minute drive, depending on traffic). 

Are airport transfers included in the pass?

No. You will need to arrange your personal airport transfer. Delegates can access discounted rates with our transportation provider, Napa Valley VIP Limo.  Please use the link here to arrange your transportation. A special discount can also be applied using the code ‘NOVA2026’. 

How do I arrange airport transfers?

Airport transfers can be booked through our local transportation partner using the dedicated link here. Fixed pricing is available for key routes—please see details below. 

 A special discount can also be applied using the code ‘NOVA2026’. 

San Francisco International Airport (SFO) 
  - Sedan: $280.00 
  - SUV: $300.00 
 
Oakland International Airport (OAK) 
  - Sedan: $315.00 
  - SUV: $335.00 
 
Sacramento International Airport (SMF) 
  - Sedan: $500.00 
  - SUV: $525.00 
 
Napa County Airport (APC) 
  - Sedan: $230.00 
  - SUV: $250.00 

Sonoma County Airport (STS) 
  - Sedan: $255.00 
  - SUV: $275.00 

You are, of course, also welcome to use alternative transportation options such as Uber or Lyft, though prices may vary depending on the provider and time of day.

Is there a recommended local transportation provider or VIP car service available?

Yes, our local transportation provider, Napa Valley VIP Limo, is offering exclusive delegate incentives for airport pick-ups and other transportation for Nova Future Summit attendees. This offer also extends to your support staff and any accompanying guests. 

Please use this link and discount code “NOVA2026” to arrange your transportation. 

What are other transportation options to the Meritage Resort & Spa?

In addition to our recommended transportation partner, you may also choose to use alternative options such as Uber, Lyft, or local taxi services to travel to and from the resort. 

Is parking available at the venue?

Both self-parking and valet parking options are available. Self-parking for our delegates is complimentary, and the valet service is $15 per night per vehicle.  

Event information

Where is Nova Future Summit taking place?

The Nova Future Summit will be held at the Meritage Resort & Spa, at 875 Bordeaux Way, Napa, CA 94558​. 

When will the summit programs start and end?

Nova Future Summit kicks off with a CEO keynote salon at 3.30pm on Monday Sept 28 and the programs will end at 2pm on Wednesday Sept 30. 

What are the Summit rules and protocols? 

  • Phone use and the Chatham House Rule: To encourage open dialogue, the Summit is a media-free zone operating under the Chatham House Rule. We kindly ask attendees to switch off their phones during sessions and refrain from recording, filming, or attributing any information discussed onsite. 
  • Antitrust compliance: Attendees must also comply with the GSMA Antitrust Policy and all applicable competition and antitrust laws. This includes refraining from discussions or exchanges of competitively sensitive information, such as pricing, market allocation, or customer strategies. By participating, you acknowledge your obligation to comply with the policy. 

What is the dress code for the sessions and networking events?

The dress code for the Summit is business or business casual. Evening networking events will be held outdoors, so please be mindful of cooler temperatures in the evening. 

Where can I hold meetings onsite?

Networking areas are available on the Vineyard Terrace, connected to the Meritage Ballroom, and on the Oakville Terrace, next to the Carneros Ballroom, to support informal meetings and networking. 

How can I secure a seat in the sessions?

We encourage you to arrive early to secure your preferred seat.

Where can I collect my badge?

When you arrive at the Meritage Resort & Spa, please proceed to the registration desk located just past the main check-in desk in the hotel lobby. Have a valid photo ID and your confirmation email ready to collect your badge. 

Contact us

What are the contact details?

E-mail: registration@novasummit.com 

This mailbox will be actively managed during business hours (Monday to Friday, 9am to 5.30pm ET). From June 1st 2026, we will endeavor to acknowledge your email within 24 hours, throughout the summer and until September 14th, 2026. From this date on and until September 30th, same-day responses will be provided. 

Do you offer call backs or can I speak to someone over the phone?

Whilst we do not have a telephone number you can call us on, you can email us and request that someone from our team call you at their earliest convenience. However the easiest and quickest way to get in touch is via email. 

If you contact us outside of business hours, one of our agents will try to contact you within 24 hours.