Payments, refunds and cancellations
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What credit cards do you accept?
We accept payment by American Express, MasterCard, or Visa.
Note: Visa debit cards may not be accepted outside of the country of origin and / or your bank may decline large transaction amounts. For more information, contact your bank directly before attempting payment.
Payments, refunds and cancellations
What currencies do you accept?
Payments are accepted in US dollars only.
Payments, refunds and cancellations
Can I pay by wire / bank transfer?
If your purchase is greater than $5,000, you will have the option to make payment by wire transfer.
The deadline for making this type of payment is 14 September 2026. As there are no onsite facilities, payment must be made prior to this date. Registrations made after this date must be paid for by credit card.
Payments, refunds and cancellations
How can I change my invoice data?
Please email registration@novasummit.com specifying precisely what details would you like to change and how would you like them to appear on the invoice. Once received, we will proceed with the modification as soon as possible.
Payments, refunds and cancellations
Can I cancel my pass?
No, all sales are final. Cancellations or ‘no shows’ will be liable for the full registration fee. Cancellation of travel and hotel reservations are the responsibility of the registrant. Please consult the Nova Future Summit Terms and Conditions for full details.
Payments, refunds and cancellations
I can no longer attend the event—can I substitute my pass?
If you are no longer able to attend and want to give your pass to a colleague, you have two options:
- If you received your pass from an Exhibitor, Partner, Sponsor or GSMA, please contact them to let them know you will be unable to attend.
- Attendees who have purchased their passes can use the Substitution function in their accounts to give their pass to someone else (though you will still be liable for the full cost). Log in to your registration account and look for the option 'Request to Substitute My Pass' on the top right-hand side of the page.
Payments, refunds and cancellations